Unlocking the Magic of Person-to-Person Connections

We ALL are Customers. We all HAVE Customers. Discover The 5 Keys to Unlocking Magical Customer Service. By adopting, training, and modeling the correct tools and customer service standards, teams and organizations are empowered to improve person to person connection and to exceed customer experience expectations. A customer who is provided with exemplary experiences has a much greater incentive to return, and then recommend our products and services to others.

Speaker:

James Songster
James Songster Emerging Leader Training
[email protected]

For the better part of 30 years James Songster trained Walt Disney World Cast Members and was a recipient of the prestigious Disney Legacy Award, one of the highest recognition honors presented by the Walt Disney Co. His career, and established expertise, in the delivery of education programs on the subject of emerging leadership training have made him highly sought after by universities, colleges and organizations looking to improve the skills of their own emerging leaders.

Track:

Professional Development