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Unleashing the Power of Digital Literacy through Innovative Community Outreach

Libraries continue to be in the forefront of providing technology education programs in an increasingly digital world. Free computer and technology classes, open computer lab access, and 1-on-1 tech tutoring sessions are some of the more popular services that positively impact our patrons' digital literacy needs. Despite the modest success, there are still a number of opportunities for libraries to grow. According to the Pew Research Libraries and Crossroads Report (2016), 94% of the study's respondents said libraries should offer technology-related services but only 7% have actually attended a program. There remains a gap in the public awareness as well as barriers for potential participants from low income families, seniors, patrons with disabilities, and new immigrants. 

Track

Outreach

Presenters

Eric Soriano, Jacksonville Public Library

Tara Connolly, Jacksonville Public Library

Yuri Jewitt, Jacksonville Public Library

Donna Peretzman, Jacksonville Public Library

Luis Terron, Jacksonville Public Library

Eric Soriano, E-Services Librarian III (Jacksonville Public Library). Eric manages the technology education programs offered to Duval County residents of diverse background and skill levels.

Tara Connoly, E-Library Specialist (Jacksonville Public Library). Tara serves as Team Lead of Project LEAP (Library Enhanced Access Program) working with community partners in offering digital literacy programs poor and underserved communities.

Yuri Jewitt, E-Library Specialist (Jacksonville Public Library). Yuri is the volunteer coordinator of the E-Services department and takes the lead role in organizing technology programs in JPL’s Northside branches.

Donna Peretzman, E-Library Specialist (Jacksonville Public Library). Donna is the program lead of the Technology for Adults 50+ series and organizes the tech classes at the Southside area branches.

Luis Terron, E-Library Specialist (Jacksonville Public Library). Luis is a retired US Army non-commissioned officer and currently serves as the program lead for the Urban Core branches as well as help coordinate tech classes offered in Spanish.
 

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