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Completing Circles Webinar
Tuesday, February 12, 2019, 11:00 AM - 12:00 PM EDT
Category: FLA Training and Informational Webinars
Completing Circles: Shaping Library Identity as a Team FLA Continuing Education Webinar Current FLA Member: Free Non-FLA Member: $10 In fall 2017, the Orange County Library System (OCLS) established new directions in three major areas: 1) Mission, vision, values; 2) strategic plan; 3) customer service standards. Adopting these organizational identity positions involved careful planning, consultation, and an embrace of system-wide participation (and fun!). This webinar will discuss best practices, lessons learned, and some of the history and philosophy that led OCLS to this innovative collaboration. Presented by Matthew David (OCLS) and Colleen Hooks (OCLS).
Colleen Hooks has been able to combine her love of libraries and passion for staff development while working as the Training and Development Specialist for the Orange County Library System. She received an MSLS degree from Clarion University and is an active member of FLA's Continuing Education Committee, and ALA's Learning Round Table. Colleen lives in Orlando with her husband, their cat Bacon, and two dogs Harley Quinn and Bucky Barnes. She is enthusiastic about coffee, pizza, Chewbacca and Tampa Bay Lightning hockey. |